Contributing in social media
When contributing, consider the following:
- Does the contribution meet your goals, or is a response appropriate? See your plan or this response assessment flowchart.
- Be nice. Ensure comments are respectful and useful. If you are expressing personal opinion or are not the subject matter expert, don’t post on behalf of your employer.
- Make sure no protected or personal information is included. If you use photo(s), make sure you have necessary releases.
- Ensure your posts are accurate. If you can’t prove it, don’t say it. Double check facts, dates, times, links, attributions and releases.
- Always pause and think before posting. If the issue has potential to escalate or you have any doubt about what you are about to post, talk to your supervisor.
- Paste into a word processing application and proofread.
- Monitor contribution or set appropriate notifications.

